My last three orders from F&T have had issues. Previously I've ordered mens training shoes UK size 11.5 and US size 11.5 turned up making them a size too small. I ordered a goretex jacket last year and the one that arrived had splashes of anti theft ink on it, this should have noticed/checked by the person preparing the order before dispatch. Finally my last order was for a size 7 training shoe and a size 8 turned up in a size 7 box, again a quick size check would have avoided this. I'm hoping that customer services at F&T will realise the error and offer a pre paid postage label to return items. On a positive note I was offered a discount on the coat which was acceptable.