Good on line service and sale goods are very good value. Return option available and full details sent with goods (not used). The gift was a Sports Direct mug (are they the same company now?). Must be the fifth I have and useful for washing brushes but not for drinking. The mug must have doubled the postage costs; I could suggest a more economic way of offering a gift but maybe there are huge stocks of this mug! A reliable company and good choice and service. Suggest you ask NOT to deliver the mug however. This makes delivery more practical (I had to collect mine!) Phil