Not good experience, yodel text me to let me know my delivery was expected I stayed up from a night work waiting at 14:30 I received a text stating they could not deliver the parcel as I was not in but they had left a card with instructions for another delivery, they did not call, nor was I left a card I went onto the website could not get a telephone number so rebooked for delivery the next day, again waited up no delivery another text stating I was not in and they had left a card, no card left no one came, I went onto the website of Trek and Field and the only telephone number I could find put me through to Romford Shop, they were not very helpful said it was nothing to do with them, they gave me a telephone number and when I phoned this number it turned out to be a Building Society or something similar. I googled Yodel and managed to get a telephone number for them in Manchester, I am in Kent! phoned them a young man said someone would call me back, they did not, several phone calls and several hours later I managed to speak to a lady who was very helpful and said my delivery would be with me on day three, I was, the driver eventually arrived with my delivery, I asked him if he had trouble finding my house and he spoke in broken English, not my problem, different driver, REALY!!!!! the delivery was all there and in one piece, although there was a very nasty large cup which was a unwanted gift, I was going to return it but I would have had to pay postage and it was very heavy. Never again.
10 years ago
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