Did not realise Field and Trek is part of the SPORTS DIRECT group. Latter has a bad (reported in media) reputation for Customer Service and treatment of staff. At time of ordering, to get free postage and packing you had to spend over £100 - which is silly when you are buying something costing £99. Add something to your basket that costs less than £4 and it becomes a freebie since you are paying the same even though more effort/cost is required from F&T. Then, to annoy, they send an email with: "Standard UK mainland delivery is only £3.99 when spending up to £49.99 where you can expect to receive your order within 5 working days. When you spend £50.00 to £99.99 delivery wil be only £1.99. To be eligible for Free UK delivery simply add any products to your basket to the value of £100.00 or higher and your delivery will automatically be free!" HOWEVER, items were delivered within a few days. UPDATE. Problem with BOOTS (caused blisters). F&T did not reply to first contact. Eventually responded to second attempts BUT totally glib and apathetic. Rating therefore downgraded to VERY POOR.