When I found these boots, I could not believe the cost and the fact that they were at least £30 cheaper than anywhere else on the internet or in the high street. I ordered them, almost worried that the price seemed too good to be true - having found bargains like this before only to be told the itmes were 'out of stock' or some other excuse. Within hours of ordering, I had an email to let me know that the goods had been despatched and then at regular intervals kept informed of their progress in delivery to me. They arrived, two days later rather than the specified 5, in perfect condition and I even had a free gift thrown in too. It really is great to receive service like this and I will defnitely be buying from you again! Many thanks, James Ellis