P&P still isn’t included in item price, & returns still aren’t free either. I presume this is to cynically online headline maximise apparent discount prices? If item is stocked, I prefer to shop with Chain Reaction Cycles, Wiggle, etc. because of honest upfront pricing; P&P included into item price, & no quibble “free” Collect+ returns/replacement. Actual sizing for footwear, & clothing online, between manufacturers/even their own product ranges are often diverse, so internet buyers are becoming more wary of potential additional shipping/replacement costs!