Crag Nosi men's trousers ordered were XL (sizing chart indicated this was UP TO 38" waist), but we're MUCH too small for my 36/37" waist and very short in leg length Emailed F&T customer services asking whether XXL might fit me. Got a response 24 hrs later not addressing my question at all, but telling me I could return trousers to my local shop despite having been purchased online. Visited Guildford shop next day only to be met with blank expressions by staff who knew nothing and offered no help. Have now posted back to F&T, but expect XXL still to be too small (if only they could be bothered to read my email question and tell me if the XXL are correctly sized per their own sizing chart !) and will have therefore to return again incurring not only original delivery charge, but also 2 return-postage fees ! Not impressed either with item purchased or intelligence of customer services.