I do not suggest to use this company for PR Card Renewal. Their website is very misleading, and you are required to put your credit card info to browse the webpage. People mistaken their webpage as Immigration Canada website. Anything you need for PR card renewal you can get it done on Immigration Canada official website. This company DOES NOT offer your any additional service, but they charge $145 plus tax for providing the same content from Immigration Canada website. This should not be considered a legit service and charge. There are originations out there providing same service for free. If you can read English all the steps are available at Canada official website. If you don't read English, this company website is also in English. You don't get any additional help from this company and they charge you for nothing valuable provided, so it's simply a trap.