My new mats arrived sooner than expected, however, I paid significantly extra for the Prestige mats and their appearance and quality were poorer than I expected.
When I asked to return the mats I learned that any deviation from the default is classed as customisation and they refused to accept returns. Understandable if someone had chosen to customise with a logo or similar, but I had simply selected from the trim quality/colour options. It wasn't made clear this would mean the mats couldn't be returned. Disappointing; we live and learn.
2 years ago
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