Ordered 18th December but they didn't arrive until 10 January. Customer service was hopeless they either didn't respond or responded with contradictory messages. Eg telling me in one email that they had been delivered (they hadnt!)and then telling me in the next that they were on their way. Worse than the delivery was the mats themselves. I ordered rubber fitted mats. The smell is so toxic you couldn't possibly have them in the car. I have washed them and hung them outside for almost a week but it had made no difference they absolutely stink! Avoid this company!!!