This company are thieves, They added recovery to my account which was close to the amount we paid for car hire, when I questioned it he actually told me thats what it was for ( the hire cost) and to ignore the recovery word, Why would I get recovery on their car when its less than a year old!!!! I believed him as that was the only amount showing so thought I was signing for the original fee paid!!! What an idiot I was. Do not fall for that, I should have checked the reviews on google as it is a common thing with them and thats why I am wanting everyone to know they will scam you. I cant fight it cos I signed it, thats how they get you...he blatently lied, it was late and I was tired so I believed him, who wouldnt?