Accessing and moving about in the website is not as easy as I would have liked. Discussion around suitable times and hours was limited, due to numerical fields being blocked out by your administrator. There must be a way of distinguishing and filtering out phone numbers from other numerical details being exchanged. As it stands, I found it difficult to maintain a sensible dialogue with the proposed Tutor. It required numerous rounds of to-and-fro, trying to understand the limitations of your set-up, before I could finally get some insight into whether the proposed Tutor was able to meet my requirements. Quite a frustrating experience in light of the fact that I was working on a tight timeline for my child.