A client made slanderous comments about myself saying that I had never provided feedback. I had at least five emails and three pieces of assessed work submitted in a three month window as evidence to the contrary. First Tutors refused to remove the rating even though what was being said was factually inaccurate and portrayed me in a very poor light putting my professional reputation at risk of being besmirched by one unreasonable and odious individual. In response to the reply from First Tutors below the only way that First Tutors 'worked with me' was to say that I needed to contact the individual myself and to ignore a question I asked and several messages, First Tutors themselves refused to intervene in any way. I explained that the man was clearly unreasonable and somewhat unhinged (as evidenced by receiving a very long text message from him on a Sunday morning, another at 6:59 a.m. two days after this and another at 7:20 a.m. another day after this) and I was very reluctant to be in contact with him again. Consequently I had to spend my time receiving harassing, aggressive emails. When asked for a contact at First Tutors they refused to give me the name of a person who I could talk to. When I also showed the aggressive emails received from the individual to First Tutors and explained they would need to have a duty of care to their tutors working for them as this individual would probably repeat his past behaviour with another tutor and subject them to harassment, they refused to have him taken off their books. As far as I can work out First Tutors operate out of a portable cabin in Preston. There are no details of any of the staff who work there or a management structure. Please, please avoid if you are thinking of advertising as a tutor with them. This seems to be a common consesus of other tutors who have been associated with them if you care to scroll through the comments here on Trustpilot.
3 years ago
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First Tutors has a 4.59 average rating from 8,201 reviews

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Alice, Customer Support

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