I was really unimpressed . The tutor I contacted was prompt with reply through the website but the minute I paid for his details it was a different matter. He said I would contact me to arrange a time to come around and meet us I didn't hear anything so I phoned and arranged a time. We waited for half an hour and he didn't turn up so phoned him to have the response 'oh I forgot about that's followed by a chuckle. I don't find my child's education a joke. He said he'd be round in five minutes later fifteen minutes later he still hadn't turned up so we left it. Shouldn't have to pay for contact details as I wouldn't use this tutor now even if he offered free service as he is unreliable and we were really unimpressed.