I'm with First Utility for few years now and last year I installed smart metre. My new tariff starts next month and I have got an email saying they have worked out my monthly bill which is £61, which I don't understand because I'm always on credit. And also the main idea of installing smart metre is you don't get estimate bill and you pay what you use. If this is not happening then why roll out smart metre? Not really happy the way the companies are making profit from us even after the smart metre installed.
6 years ago
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