It hurts me to even select a star It hurts me to even select a star, if I could I wouldn’t put any. I am now 4 months into a complaint. Which quite frankly hasn’t progressed at all due to this companies lack of competency. They tell you what will be done on the phone and then dont actually do it. I was only with this company for 2 weeks when I moved into our new home they were supplying, stay well clear! If you want a proactive supplier use EDF. (Now our supplier) The same complaint was logged with them as I have been caught in the middle and they have been excellent throughout the whole process.