1st Direct used to set the bar for other banks to achieve. I used to happily tell people it was as close to premier banking as possible. I'm sad to say this standard has truly dropped away. 30 minutes for people to pick up, calls lost during conversation and poor line quality. Staff are still nice and friendly but this is all that is left. This is a real shame.... time to switch.
3 years ago
first direct has a
1.4
average rating
from
125
reviews
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