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first direct Reviews

1.4 Rating 160 Reviews
10 %
of reviewers recommend first direct
1.4
Based on 160 reviews
Customer Service
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This company is nothing but a LIE. And 99% of the reviews are fake. They just want your details to sell on. They will NOT give you any account.
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Posted 1 week ago
Don't invest any cash on this! This organization will take your money, refuse to give it back, and only insist that you keep paying "taxes." Never trust them with your money. They pilfer. Thankfully,TREBLESLTD*COM was found, and I quickly gained their trust. Their service went above and beyond in a matter of days to reimburse me for all of my money and profits
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Posted 1 week ago
The buses never turn up. Two weeks in a row the 17:00 (about) bus from Poppleton to York has flashed past with out of service on the front. Same bus, same time, both weeks. These people are hopeless and don't tell me they were running out of battery, more likely the driver wanted to get home for his/her tea.
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Posted 1 week ago
Absolutely awful! A catalogue of errors, I cancelled 2 direct debits, idiot customer service cancelled them all! Made a complaint, asked for the DD’s to be paid. They told me I have to contact the companies direct! They have never responded to my complaint. Tried to escalate it, it’s been impossible. They have caused me no end of problems and I just seem to speak to one idiot after another. Not sure what’s happening in this company but I’m going to close my account before dealing with them gives me a stroke!
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Posted 1 week ago
Do not trust the organization in question. I invested a significant amount of money with them, and everything seemed fine until I attempted to make a withdrawal. At that point, they began asking strange questions and requesting personal information, stating that I could not access my funds without providing it. To make matters worse, they demanded a payment before granting me access to my money. Since then, I have been unable to retrieve my funds. I had no option but to report them to M E R S E Y H I P . C OM who successfully recovered my initial investment and profits.
first direct 1 star review on 21st November 2024
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Posted 2 weeks ago
I was joyfully when trading with this company hoping and making sure my investment will bring a great profit, I started with a sum of $40,000 and was expecting a total profit of $100,000 which I can only withdraw unit my profits are complete I traded well and even pay more money for some necessary means, as time goes by, my profit was completed, and I was unable to withdraw my money, and my account was also blocked asking me to pay another ransom I was battling with them for months but I was still unable to make a withdraw, until I came across testimonies about how Mrs. Bruce Nora has been helping people in recovery there money back I didn't believe at first but I had to risk it , I got in contact with her and followed all necessary information, it happens that all my money was recovered in total both my profit I am very grateful to Mrs. Bruce Nora for helping me, if you had been a victim of scam get in contact with Mrs. Nora today: Email:: b__r__u__c__e__n__o__r__a__2__5__4__(__A__T__)__g__m__a__i__l__.___c__o__m. Whatsapp:: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.
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Posted 1 month ago
I changed my mobile number. I cannot access my online banking until it has been verified through my mobile. I understand that this is preventing fraud, but having to wait over a week for it to be verified is ridiculous.
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Posted 1 month ago
This website is not legitimate. While they respond quickly once they have received your money, they fail to follow up when you request another withdrawal. I was able to recover over €170,000 worth of Bitcoins that were stolen from me thanks to the investigative company. After filing a complaint online with S P A C E T E L - C A P I T A L, their customer service team provided excellent support and guidance, ultimately helping me secure a full refund of my profits and capital. They have consistently been a reliable source of support and encouragement for me.
first direct 1 star review on 10th October 2024
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Posted 2 months ago
Avoid taking any financial risks. They adamantly call for increased investment, citing market trends. They shut off contact when I refused and wanted a refund for my initial deposit. I never received my money back. I can provide evidence that my funds and communications were restricted, yet COVSECLTD*COM was able to quickly help me recover all my dollar I invested and earned. You might try them out.
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Posted 2 months ago
Horrendous bank. Did not ask for verification for an accidental £75 online purchase whilst I was in the USA, despite requiring verification for EVERY other online purchase whilst abroad. Will be closing my account with them. DO NOT USE!
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Posted 2 months ago
Used to be amazing but they've really lost their way. I have just withdrawn my money from this account and moved to another bank as the service is horrendous. All seems good until something goes wrong and you need them, they could not care less.
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Posted 2 months ago
Losing money, not doing their job, unprofessional, stopping direct debits. Worst bank ever.
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Posted 2 months ago
I chose fd when switching my current account from nationwide .. I followed the instructions to the letter and I also opened a savings account The app was a nightmare to set up on the phone..it took almost a hour the security is way over the top. I called today to ask why the promised £175 bonus had not been paid. I was told that it was time barred..I fulfilled the many conditions going to great lengths setting it up. Now 70 yrs old, no easy task. End result, I'm cancelling both acs having wasted 3 months I AM LIVID!! their offer is one big Con!! 0 from 10 marks
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Posted 2 months ago
Issued me with default without corresponding with me first.
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Posted 3 months ago
This is a pure scam, It took the help of madacovi. co cybersecurity website to get back my £21,500 hard earned money back from first direct, When it was time to withdraw they kept rejected my withdrawal. If not for madacovi. co i would have lost my hard earned money.
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Posted 3 months ago
Been with this bank for 30 yrs had £1000 O/F For years. All of a sudden they write to tell me it’s going down to £50, with no exclamation. I stated I wasn’t too bothered as I wasn’t overdrawn anyway, but said let’s be realistic let’s make it £250, I would have to reapply, agree to a credit search, and the’d refere it to an underwriter, all for £250. Time for a change of bank I reckon awful way to treat long standing customers
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Posted 3 months ago
I opened the account, offered the reward of £175 for switching. After being accepted, he to apply 2 or 3 times due to technical errors. When I got to open my account and open online banking app, I was no longer eligible for the reward. Absolute rubbish
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Posted 3 months ago
I have been looking forward how to go about money back from an online company I invested 30,000$ and suddenly I got no contact with them anymore I tried several attempts. I got in contact with C O V S E C L T D.C O M and i am still amazed how they were able to guide and assist through the process of reclaiming my money.
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Posted 3 months ago
The security protocols are Draconian. We tried to withdraw a large amount from my Mom's savings. We spoke to them at length on the phone to organise taking the money out. When we got to HSBC they asked what we wanted the money for which we told them. Nearly half hour later we were told First Direct wouldn't allow the withdrawal. What we spend our money on is our business. We shouldn't have to jump through hoops and such inconvenience to withdraw OUR money. It is not any of your business what we want to use it for.
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Posted 3 months ago
Beware of a group of individuals who are truly dishonest and aim to deceive you in order to take your money. These individuals are con artists, and it is strongly advised to steer clear of them. Refrain from engaging with them or sending any funds. In the unfortunate event that you have fallen victim to their schemes, please contact C*O*V*S*E*C*L*T*D.C*O*M for a thorough review of your situation.
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Posted 4 months ago
first direct is rated 1.4 based on 160 reviews