absolutely appalling. for 4 days now impossible to contact FD, including making a formal complaint - no response - and asking the fraud department to contact me urgently since they are not answering my call. I have also used the application on my phone who say they can't help. so far 40 transactions have been made on my account without my authorisation and 3000 pounds. this is breath taking incompetence and total disregard of customer care
3 years ago
first direct has a
1.4
average rating
from
170
reviews
