The online service remains abysmal. Records of payees appear to have been excised from my account, and I can't pay people.
The revamped website pages are unclear...the robot hasn't helped and the human to whom I was transferred timed out as I was typing...presumably because I responded to the robot advising I needn't stay logged on, and someone answered whilst I was logged off!
A shambles of the first order, and after 30 years, I'm off as soon I get round to it.
3 years ago
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