One of the early FD customers. Phone answered by a human within 3 Rings. Very friendly staff who did what you asked them to. Now? I've waited well over 3 minutes before call gets through to a human.
Very very disappointed at what they have become - yet they claim to be top online bank!! The others must be absolutely awful then. Would not recommend First Direct to anyone.
2 years ago
first direct has a
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170
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