Mrs Jones
What is going on with First Direct? I have been waiting for 5 months to get a large amount of money deposited into my current account. I was told the "platform" was changing and I needed to open a new account where MY money would be deposited. I had to wait for a new code which would allow me to access MY money. I have been told by customer services, with of course many apologies, that I would receive my code imminently!! It has been over 4 weeks and I still have not received any code. It is a total shambles and this is now impacting my life as I have NO money!!!
3 weeks ago
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first direct has a 1.4 average rating from 123 reviews

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