Appalling, useless bank. Switched to them on Friday, my account was IMMEDIATELY blocked. Nobody bothered to let me know, I had to call and ask why my brand new card was declining. Nobody could discuss the reason with me, would tell me how long it will take for them to do whatever ridiculous investigation it is they are doing, or when I’ll be allowed access to my own money. I’ll be off to wait in a cave until the incompetent ‘people’ decided I can have my money back……oh wait, it’s 2024 and I can’t do that because I still have bills to pay!!!!!! Would love to give less than 1*, but sadly that’s not possible.