Absolutely awful! A catalogue of errors, I cancelled 2 direct debits, idiot customer service cancelled them all! Made a complaint, asked for the DD’s to be paid. They told me I have to contact the companies direct! They have never responded to my complaint. Tried to escalate it, it’s been impossible. They have caused me no end of problems and I just seem to speak to one idiot after another. Not sure what’s happening in this company but I’m going to close my account before dealing with them gives me a stroke!
7 months ago
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