We invited them round to give us a price for replacing four windows and two doors. We made it clear at the beginning that we wouldn't be signing anything and that we didn't want it done until early next year. The lady was polite enough, but the sales pitch was just so long winded and a hard sell. When we eventually after two hours arrived at the price, it was nearly £27k, over exaggerated and ridiculous for what we wanted. Numerous calls were then made to her boss (at which time I switched off), to see if anything can be done on the price. Miraculously, the price dropped from nearly £27k to £12K if we signed then and there. We really thought it was a scam and as we had already made it clear we would not be signing anything, the sales lady left. That was two hours of our life we will never get back. Then today we received a text from them offering a new price of £10k inc of VAT. Can you imagine if we had agreed to the first price how much over the top we would have paid, luckily we are not that stupid. Stick to companies you know, who will measure up, don't need to do a hard sell and will give you a quote to think about.