Once you get past the hard sell First Home Improvements turned out to be a good company & my experience with them was a pleasure. Everything went smoothly from signing the contract. The surveyor turned up within the scheduled time & the windows were fitted within the contracted time by Husband & Wife team Tristan & Alison, who kept me updated with the job & arrival times if they were delayed. The after sales service has been exceptional as well. With a follow up call to see how things went & was I satisfied. During the installation 1 of the installers noticed a crack in the glass of 1 of the windows. This was replaced by the service team a couple of months later without any input from me. It was a real pleasurable experience.