I wish I didn't have to give these cowboys even 1 star. When it comes to incompetence, it just can not get any worse than Alexander Faulkner Partnership. A bunch of unprofessional staff just pretending to do what they can not do. Good luck even getting a response from them. It is almost like they don't even know how to use email. Nothing, I mean NOTHING gets done. All your correspondence an queries are simply ignored, leaving you frustrated. If you are considering changing your management company, stay well clear of this company. They are part of First Port property management and all you have to do is go and read their reviews on trust pilot or Facebook to get a sense of what you will be signing up for - DISASTER I wasn't warned when I chose them. YOU HAVE BEEN WARNED!