I genuinely feel sorry for the staff. They are being let down by the management and leaders so badly it's harming their job prospects. This company is a disgrace, the level of incompetence in every department is staggering. frankly i do not know how they are allowed to continue servicing anything. the company should be broken up and given to competent companies. As an estate, we are now (if you can believe this) begging the council to take over the estate management and considering paying them additional fees to do so. That is how bad this company is £3,600 per year, to cut one green four times a year. and additional £7,000 to maintain the street and its lights. we have cracked pavements, broken curbs and lights that only work between dawn and midnight. oh, did i mention £2,700 for admin - a disgrace and a joke. they need suing.