I over ordered on some dog food and Mike was very responsive and accommodating. He sent me a shipping label to send the product back and is replacing it with more squid bites and fish wrapped sweet potatoes that my dogs can’t get enough of. We break the squid bites into pieces for training, puzzles and meal toppers. Our dog Lucy won’t eat without her squid bites! We also like their kibble and the dental fish skin cubes. The breeder I got my puppy from is very knowledgeable about dog food and she got me started on their products. I highly recommend Fish4Dogs.