Thought I'd give Fixter a try , wish I'd never heard the name . The garage they gave me quotes for . Asked for my van to be dropped between 8:30-9:30 in the morning . Dropped at 8:30am for a 3-4 hour job . At 5pm I was notified they didn't have the fan belt for my Campbelt change . Bearing in mind this was booked 2 weeks in advance . They would be keeping my van for another day . With all my tools inside and noway to collect them . As a manager I asked for to call me back didn't bother . After 2 more calls still a manager is yet to call . I had a job booked in for a full shutdown of a medical supply telephone sales office . So all staff had been told to take that shift off 10 hours . So I had to call their Director up at home on his personal number . To tell him at 7pm I couldn't do the job . Hence now ther is talk of a public liability claim . For loss of earnings , due to having to shut down not once , but twice . Due to this inept company and the garage on their books . Its now 14:35 on the 2nd day of the job . Still I've yet to be contacted by a manager . Told at one point a manager wasn't going to speak to me . Unless I write and send him an email first of my complaint . So in other words didn't really care , wasn't worried about anything . Just sat on his .... .... bum , never has I as a director of my own company. Ever been treated like this before . They think their getting paid . More likely to be sued for 10 hours of 2 floors of telephones sales losses . They want me to connect back to single phase so atleast they can use phones for next shift . My deadline for this is 6pm . Its 14:40pm now . Its a 2hr drive into and across London . So more likely than not it will be a 6 figure liability settlement . By Fixter as I and my public liability holders . Will be pointing them straight in Fixters direction . All I've been told so far is lie after lie after lie . Feel sorry for the customer service guy on the end of the phone . As he keeps trying and the managers keep lying . I've lost out on £250 for the day