THIS IS WHAT I MOST RECENTLY SENT THEM REGARDING MY DELAYED ORDER: This is so disappointing. It is unfathomable that this is the result your company settled upon. I chose to use Flags on the Cheap because you were available to deliver on the 27th… really no other reason except I and the other event companies with which I have worked have used you numerous times in the past. While I did originally send bad artwork I corrected that immediately upon notification. Only moments after sending the revision I received a phone call from a representative of your company which I answered immediately. He thanked me for my substantial order and we chatted before I confirmed that my revision had been received and that we are all set for on time delivery. He assured me that all is well. I rested assured that your company would be delivering as promised and as I paid for. Until yesterday. When I called yesterday it seemed that the only goal was to transfer the blame for this delay to me and me alone- and from the start it seemed clear that you were prepared to die on that hill. The agent whose job it is to assure customer satisfaction was sloppy. It is his fault. That is the truth and that is the truth that I will share to any and all who will listen to or read it. You have a little more time in the day to reconsider your position on this, and I seriously recommend that you do.