I bought a Holland & Esquire jacket from Flannels in the sale which I'm having to return due to the jacket being way too small. I own several of the these in the same size and for some reason this one is significantly smaller than the others, it's the size I ordered but no way is it a 40 regular jacket, the sizing guide online was just the standard sizing guide. As I live outside of the UK it's now going to cost me a sizeable chunk to return it recorded delivery. Also for this order it took around a week for the order to be processed meaning it was 10-11 days before I received the item which I felt was too long. I've always had very good service from Flannels in the past so hopefully this was a blip, but still it's a blip that's going to cost me money.