It is my first time to purchase something on Flannels.com. I received it in a few days. The product I bought is fine, given the brand’s image and quality (Moncler). However, I was surprised and very upset with the way it was presented. It does not reflect a luxury brand whatsoever – Using only a regular black plastic/PU bag with no box. The packaging does not go hand in hand with the purchased product. Flannels.com offers luxury brands, however it fails to provide a luxury service. Delivery packaging is a simple but a significant factor to be accounted. Suppose Flannels.com wants to level with the online luxury brands, it should have placed more effort for a factor like this. Apparently Flannels.com is incapable to be a luxury brand. Well, you cannot buy taste.