I am very disappointed with your response. I emailed you to cancel my order as I wanted to change my order right after placing the order (made the request on the same date within 1-2hours) but you haven't even replied to me so far and just proceeded with my order. although you have a plenty time to review and respond to me before dispatching my order, I believe, you just ignored me. As addressed by some others' experience with you, you have successfully convinced me that you ( your CS team) only pick up what you would like to response and the rest of them like hassle ones just ignore. My first experience with you is way below my expectations. Just I am hoping that my ordered shoe, which is on the way to me, is not faulty one thus no another efforts for me to return back to you.