I bought a stone island tshirt in medium for my son, who is of medium build, for his birthday this month. I purchased the tshirt on line in February 2017 and it wasn't a sale item. The tshirt had all its packaging apart from the price tag which I had removed because it was a gift. Unfortunately the tshirt was too small (though the description said buy in normal size). Upon liaison with customer services I was informed that because the tshirt was bought in February 2017 it could not be exchanged! I didn't want a refund - just a change of size from medium to large. This never happened so I had to pay another £70 for a tshirt in large and was left with a £70 tshirt in medium. In my opinion, this is not the quality of service from a well established on line supplier.