Yes the delivery on my item was prompt however I am very disappointed with the packaging of my item.
I have used other websites such as Selfridges to order designer items from and never have I had anything sent to me wrapped in bubble wrap, I think this very unprofessional from an established company such as yourself.
My item is an authentic Gucci yet belt for which I have paid £320 for and all I get is bubble wrap? Where is the gucci packaging? I would expect that the belt arrived in the standard gucci box and a duster bag to keep the belt safe.
I have a number Of gucci bags and never have I received an item in that state.
I intend to make an official complaint about this and will be contacting your customer services team later today.
Thanks
7 years ago
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