The top I ordered was way too big - I have ordered Paul Smith clothing for my son before and the size Small always fits him, however the top was more like a size Medium. I returned the top via Collectplus (which is how I always return items because its free), however I was advised by Flannels after I had returned the top that £3.95 would be deducted from the item I had returned?? This was NOT on the returns information. If I had known this then I would have returned it via Royal Mail which would have been cheaper!!! All in all, I have paid £10 in postage for a top I had returned due to the size been inaccurate!! This has put me off ever purchasing anything from Flannels again - the postage costs are extortionate compared to our sites.