I ordered two medium long sleeved polo shirts. While one was absolutely fine, the other shirt, despite having a medium sticker, was an XXXL (as shown by another label attached to the shirt). I have since sent the shirt back to claim a refund. It's a shame as the overall service which Flannels provided was otherwise good. But since I've had to pay over £7 postage to return the shirt, I'm unlikely to shop using the Flannels website again.
7 years ago
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