Ordered two items at £120 each, then charged £6.99 delivery. This seems somewhat daft given level of spend when most companies would offer free P&P. Then we returned one item at our expense as size was wrong and requested a different size. We then received an email to say we had been refunded "as requested", this was a Christmas present, so needed a replacement. Couldn't ring anyone as no number is published anywhere and email response time is 72 hours at best! So all in all a pretty shoddy performance.
7 years ago
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