I ordered a burberry coat as a present for my sister . In all honesty not overly impressed with Delivery service or packaging The 5.95 cost for 2-4 days (I waited 5 as I ordered on the Friday and received the following Friday (I understand Saturday and sunday but a full 5 days) I ordered a parcel from Selfridges and it was with me within 48 hours, Jimmy choo was the next day (I usually expect the 5 day mark from river island and zara The packaging ...absolutely disappointed with - a large plastic what I can only call wrapping - I ordered a mulberry bag not too long ago from Flannels and it was the same a large cardboard box (I went into mulberry and actually bought a carrier bag) so not how to go about burberry (even if you had of sent a flannels carrier bag that could be presented in) but overall very disappointed