I wasn't that happy with the service I recived to be honest, I paid £175 for a fur collar and i still had to pay £6 delivery. when It came it was just in a black plastic bag, unfortunately the item wasn't quite what I expected (fault of my own) I work in Leeds so I thought it would be okay to return the item to your leeds store, but I was turned away and told I had to send it back in the post. On top of that I had to pay £7.30 to return it. Any other sights I have ordered from they give free shipping on orders over £50 never mind £175, also they give me the option to return In store or free returns. Sadly it has made me a little bit reluctant to order from you again.