Delivery didnt arrive in time because dress had to go from Nottingham to distribution instead of being able to buy directly. Also I had a 20 percent disc birthday voucher which I enquired about getting the code for as it had disappeared but I had to wait 24 hrs for an email response , which was then too late to use I think it could have taken longer than that However the girl on the telephone was quite pleasant although she had no control over anything such as asking distribution to post out quickly. Need to be able to pay for next day service as standard is too slow especially if the shop cannot post directly to a customer