Flash Pack offers terrible service for the price they charge, which is advertised as quality. That’s supposed to be set them apart from other tour companies. I took the Southern Italy trip with them in May. The entire tour group was extremely disappointed by the very subpar service they delivered. The trip was 5.5k, and the service delivery was probably worth no more than 1.5k. The trip can be summed up as basically a cheap bus tour for Rome down to Sorrento to Matera to Puglia. We didn’t even have water in the bus, considering 50% of the trip took place on the bus. The hotels were at extreme best 3 stars, with no amenities or very cheap rooms. The boat trips advertised was super cheap, with limited food served in paper plates and minimal water/drinks. Do not book with them! Extremely poor quality for the price charged! You will be very disappointed.