Above and Beyond in Every Way! I’ve never done a tour with Flash Pack before, but have traveled extensively including some experiences with other tours. I can’t say enough good things about this experience. For only a 12 day trip, we did an incredible amount of activities. The days perfectly blended cultural experiences, local flavor, bonding opportunities, and relaxation periods. It brought together people from all different cultures, even with those who come from the same country. They paired the roommates beautifully, as I know my roommate and I will remain friends forever and possibly even travel together again in the future. Our guide, Ramli, was beyond exceptional — thorough, enthusiastic, knowledgeable, personable, and genuinely caring. He blended in perfectly with our group where we didn’t feel babysat, but handled every interaction and concern with complete professionalism and expertise. He goes above and beyond for his group—at one point on the trip I lost one of my earrings, and he made it a mission to find me a comparable pair in a nearby shop. They’re so beautiful I don’t even miss the old ones. That is the kind of above-and-beyond individual care Ramli provides his group. When we collectively weren’t happy with our last accommodation, he immediately sprung into action to do whatever he could to rectify it for us. We ended up at an amazing last location that we couldn’t have been happier with, and it is all because of the rapport Ramli built with us where we felt comfortable telling him our concerns and his readiness to make things right. In terms of suggestions for improvement, I propose the following— 1. Book only second class tickets for the Kandy train ride if possible. Majority of us had first class, which sounds like it would be far better, but you can’t open the windows to look out at the scenery in first class. We all ended up drifting back to second class after ticket check because it was a better experience. 2. The hotel in Yala was so beautiful but we didn’t get to experience it much because of the safari. Several of us ended up booking a second safari the next morning and saw much more wildlife on that one. The trip should go directly to the hotel in Yala for free time, and just make the safari the next morning instead. It doesn’t require people to wake up any earlier than we did for the yoga class. This would also cut down on the long travel time that day where a safari almost felt like too much to do. 3. Move the last location from the Sheraton Kosgoda - Turtle Beach to the Anantara Kalutara Resort we ended up switching to. This was a significantly better hotel that offered far more to do than the Sheraton, while providing the local flair we didn’t feel from such a western corporate hotel chain. Overall, between the excellent experiences and our all-star tour guide Ramli, I would absolutely recommend Flash Pack to others, and look forward to booking my next adventure!