I blame myself for not checking the online reviews of Flight Catchers. I made a mistake on booking, and booked the wrong date by a day. I accept my mistake and would accept a modest change fee. On asking to change that mistake, I was quoted £357 and told this was totally the airline's charges. This was four hours after making the booking. I contacted the airline who quoted their fee and difference in price was £96 unfortunately the airline is unable to change a booking made via an agent. I called Flight Catachers back, who doubled down on the £357 and told me the price will likely only go up!!! so lock it in now!!. There is a big difference between these prices. You can only judge a company when you ask them to assist and their true colour appears. Reading other reviews it appears Flight Catchers do like to rock up fees or try to charge for baggage that's already included. Lesson, always check the reviews before booking. If everyone did before booking with Flight Checkers we could all save ourselves a ton of hassle and money. Better trusted travel company to choose from, I am avoiding this company from now on. And yes it was Flight Catachers and please do not reply with your copy and paste platitude nonsense.