Very horrible experience booking flights through flight catchers. They didn’t know the correct luggage allowance, despite me checking with the airline and getting conflicting info. I very nearly paid for overweight luggage because they told me my allowance was 1 30kg checked in luggage but Turkish airline do not accept bags over 23kg without paying overweight charges. All of this less than 10hrs before my flight. They haven’t responded to my numerous complaints. Terrible customer service. Ignorance beyond belief. Unacceptable and shameful. Never. Again
1 year ago
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