(Shouldn't even get a one star as you did nothing). Went into Flight Centre Wimbledon on Thursday and gave sales person my dates to travel Singapore/Perth//Auckland and back to UK via Singapore, and asked him to email flights and accommodation details to me. Sales person sent me email at end of same day saying he hadn't completed the task but would get back to me two days later as he was on leave the next day. When no reply received on Saturday I emailed again asking for information - no reply. I went ahead and booked my flights via Sky Scanner (Carlton Leisure) who were brilliant. It is now Tuesday and still no response received from Flight Centre Wimbledon. Great way to run a business:-)