“First they will dangle a carrot of unbelievable low cost fares that once you submit payment, your money is virtually all but lost. With exorbitant and unrealistic fees also levied for their services on your credit card. Sound familiar? They follow that up with a phone call to you stating that one of the flights in your itinerary is over booked, therefore to secure the connection flight the consumer must absorb additional questionable costs and the original amount is non refundable. Buyer BEWARE. Legitimate carriers who want your business will always try to make things right by offering to provide a voucher or credit. This was not the case with theses small brained crude con artists. Luckily, when the person on the phone call I got to potentially siphon a $190.00 more from me, I refused. I demanded that he escalate to management. He explained that they wear busy and could not do so then or call me back for that matter. This is where they begun to falter. Do not BUY into their these pressure/stall tactics over the phone either basically holding your trip plans\money in the aggregate and in limbo. They finally mentioned they could take the money themselves off my credit card and sent an email to confirm that I agreed to pay the additional cost. Which is also false. Please know that the email they send is just click bait. IGNORE all correspondence. However I would recommend keeping the messages as they serve as evidence in your favour to prove your case and are best left untampered with. My best advice is to cancel your credit used to perform the transaction. Failing that also report this thinly veiled systemic fraud to the authorities. Trust me when I say that these idiots and I am being polite are on their radar too. I now am working with my credit card company and letter champ to dispute the charges.