I ordered Verena 803 Ink cartridge combo pack for Rs. 1550/- on 24-11-23 vide Order ID -OD429767241953494100 against payment through credit card. I took open delivery of the item on 2-12-2023. But my printer HP 1112 refused to accept the cartridges though the cartridges were stated to be compatible to HP 1112 printer. I contacted the CCS that very evening. I was told only replacement option is available, so the same was scheduled on 16-12-2023 along with pickup. On 3-12-2023, I received a call from 7314899150, offering refund as the same problem may crop up with the replaced items also. I agreed. Then on 4-12-2023, I got the status as replacement cancelled due to technical error. Again a replacement request was raised and scheduled on 16-12-2023. Again on 7-12-2023, I received a call from the same Flipkart number offering refund. Now, it is 22-12-2023, neither refund nor replacement has occurred, and during my last interaction with CCS I was told that now nothing is possible. I am just left with two useless cartridges now, though replacement/refund against successful pickup was to take place on 16-12-2023. So, this is what Flipkart has become these days. I am a Plus Premium member of Flipkart, by the way.