“This was the worst experience I’ve ever had with Flipkart because we ordered a AC but soon it broke down, so we called customer service they said it would be fixed within 48 hours so we waited but when the time was up they said that they would send a person to fix it, so we waited we waited about 3 days still nothing so we called again and they said they would send someone within 48 hours they keep saying this at least for 10 or 20 days so the we asked if we could get someone else to fix it and they denied it we were frustrated they also provided us with the number for the person that was going to fix it, so we called him about 10-20 times but he didn’t answer”
“Flipkart doesnot have the efficiency of other e commerce sites. It has lot of problems with it its supply chain management. Having said that flipkart has some merchandise not found on other sites, so that makes it unique. Moreover competition with online sites with those found in shops, showrooms gives it some leverage to boost it sales without losing out on quality.”
“My gaming PC is in warranty period , not working for than 3 months, but no response from seller & only assurance given my Flipkart customer care for retur Or repair but no address for seller or contact details provided, Num er provided are not working”
“One should not buy beauty items from Flipkart, they show something and come with something else and they do not even forcibly refund that beauty product, it is a very bad online shopping website, please friends do not shop from Flipkart app”
“Pathetic service, poor quality products.
We ordered 4 seater sofa, they delivered 3 seater in poor condition and then they did not accept return.
The customer care does not help as they only go by book and will just keep repeating same lines.
Do NOT buy anything from flipkart, it will be a waste of money , time and energy.”
“Horrible service - Wrong products delivered so never pay in advance - what is mentioned on the website on order and invoice differs from what is delivered We had ordered which was accepted for 360gm and the invoice is also for the same but as usual in the inimitable flipkart goof-ups 100gm were delivered”
“Please do not go through the rating in the company website. These are fake. Recently I had a pathetic and frustrating experience, when I bought a microwave. The delivery associate made me fool. He opened the box in front of me and covered the damage in such a way that I couldn’t recognise at the of delivery. After that I called them many times, they didn’t answer my phone most of the times or scolded me saying why I ordered that microwave. Every time they announced the problem is resolved. Please don’t trust Flipcart.”
“1.i have been more then 10 years using Flipkart Flipkart.
Sorry to say this is recent incidents.
1.brought rice _Sona masuri with high price.while cooking very next day could see warm on this.
2.Brought trademill.Pic was different when I got real product.Leg space very less .I wanted to refund.They changed immediately return policy stating replacement can do.
3.They show one price product and when you click link product rate is different.
4.Product quality is worst and return policy is again night mare.you have to rethink before but any product from Flipkart.
Customer care don't bother about customer.Difficult to connect them some time and your issue will never fixed.
Simply they say we can't help vendor don't accept returns.
Flipkart is no more trust worthy now.
Products you order some time miss 1 or 2”
“I ordered a new phone, google pixel 7a. As one of my friend is using the same and I liked that phone.
But after order, I got a phone which have heating issues, screen touch issue and getting hang multiple time.
It's obvious that flipkart gave the duplicate model instead of the original.
Even after calling to their call center, the issue is still unresolved.
My order ID -OD431411278696120100”
