Flipkart Reviews

Name: Flipkart
Rating: 2.20

2.2 Rating 113 Reviews

27 %

of reviewers recommend Flipkart

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Metrics

2.2

Based on 113 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 43%
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Over A Week

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Flipkart 1 star review on 9th September 2025

Anonymous // 01/01/2019

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“Upon delivery, the installation technician attempted to install the television but was unable to do so despite repeated attempts, as the TV was found to be not working/defective at the time of installation itself. During the installation attempt, an argument arose between the technician and my father, a 70-year-old senior citizen. The technician subsequently used abusive language towards my father, after which he was asked to leave the premises. This behavior is unacceptable and unbecoming of a service representative visiting a customer's home, particularly given the vulnerability of an elderly person involved. Horrible situations Flipkart is becoming down”

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Posted 1 day ago

“Overall, this product is definitely not value for money. I strongly advise everyone to avoid buying furniture from Flipkart!”

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Posted 5 days ago

“Customer service very poor Not any help”

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Posted 1 week ago

“Customer service very poor Not any help”

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Posted 1 week ago

“I have paid money Rs.2978/- to flipcart for buying 360 degree vigilance camera with audio but still there is no message of confirmation about my order or track record”

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Posted 2 weeks ago

“Very poor service filpkart very bad experience”

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Posted 2 weeks ago

“placed this order two weeks ago, but I still have not received it. When I contacted customer service, they promised that it would be delivered by 23 June, but there has been no response since then.If there is going to be such a long delay, why are you accepting orders in the first place? I also visited the Flipkart Thiruvalla branch, and the service was very poor. They told me they had a large number of orders and that it was difficult to find mine. This is not the right way to treat customers. Overall, this has been a horrible experience. I have never had such poor service before, and I am very disappointed.”

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Posted 4 weeks ago

“A fraud company now. It takes extra charges during checkout, providing wrong Chinese products. The products delivered are wrong or different, broken/ damaged most of the time. They don't taking return the products and giving refunds for the same. The customer service is horrible and unable to solve the issue. For any problem, you have to connect to the customer service several times which may take as long as more than 1 month. So, stop buying from Flipkart in future.”

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Posted 1 month ago

“It’s a very poor service provider company. Pickup boy pickup a wrong product from my house and flipkart customer care executive talking very rudely and not giving me my right refund”

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Posted 1 month ago

“Order ID: OD337559438637906100 Incident No.: IN26052020130779677743 NCH Grievance No.: 9363053 I received an LG 29-inch monitor with a visible screen/display defect. I immediately reported the issue to Flipkart and followed every instruction provided by their support team. As advised by Flipkart, I contacted the brand service center. The LG service engineer inspected the monitor and issued a job sheet mentioning the display/screen issue. I submitted the job sheet and supporting photographs to Flipkart multiple times. Despite providing the requested documents, my case has been repeatedly delayed. Different reasons were given, including claims that the job sheet could not be opened, attachments could not be viewed, or images were not visible. I re-submitted the documents and images several times in different formats as requested. More than the product issue itself, the biggest disappointment has been the handling of the complaint. I spent considerable time following instructions, contacting the brand, collecting documents, and repeatedly sharing evidence, yet no satisfactory resolution was provided. Buyers should carefully inspect the product immediately after delivery and keep records of all communication. My experience with the complaint resolution process has been extremely frustrating and time-consuming.”

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Posted 1 month ago

“Flipchart Delivery Sarvice is horrible very very bad and horrible experience not only one time many time I requested other customer please don’t purchase at flipcart 😡😡😡😡”

Helpful Report

Posted 1 month ago

“Flipkart order on 8.6.2026 on way to delivery in 3 minutes was cancelled after 30 minutes stating products not available. Delivery staff name and phone numbers also mentioned were also shared by flipkart. Most untrustworthy online service by flipkart is evident saying refund will take 4 to 5 days . Is it away to spin money. Just giving long term and conditions will not give trust to customers. RED TAGGING to Flipkart.”

Helpful Report

Posted 1 month ago

“Extremely disappointed with Shreyash Retail Private Limited and Flipkart. I purchased an Apple Pencil (USB-C) from Shreyash Retail Private Limited through Flipkart and received a defective product. The Apple Pencil works only while connected to the charging cable. As soon as the cable is removed, it stops working completely, making it unusable for its intended purpose. What is even more frustrating is Flipkart’s response. Despite receiving a defective product, I was told that there is no return or replacement available and that I should contact Apple directly. If customers have to visit a service center immediately after receiving a faulty product, then what is the purpose of buying from Flipkart and trusting its sellers? Customers pay for a brand-new, fully functional product—not for the inconvenience of proving that a product was defective from the moment it was delivered. Flipkart should take responsibility when defective items are supplied through its platform, and sellers should be held accountable for the quality of the products they ship. My experience with Shreyash Retail Private Limited and Flipkart has been extremely disappointing. I would strongly advise buyers to be cautious before purchasing expensive Apple accessories from this seller. Very poor customer experience and absolutely unacceptable support for a defective product.”

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Posted 1 month ago

“Always duplicate product in flipkart copy product sell & not pickup return any one timely”

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Posted 1 month ago

“The most useless delievery service is flipkart. Everytime something happens the order always gets cancelled without the customer's consent. Amazon is way better because they always deliver the item even if it's delayed. Therefore I will no longer be using flipkart in my life ever again. Yours Hatefully Customer.”

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Posted 1 month ago

“I recieved a damage product, and then can't return this. Complete harresment with me, amazon is good for this. After solve my problem i will uninstall flipkart application.”

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Posted 2 months ago

“I ordered socks from Flipkart, but I received completely different and low-quality items. The product shown in the listing does not match what was delivered. This feels like a fraud/scam order. I request an immediate refund or replacement and strict action against the seller. Attached photos clearly show the wrong items received.”

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Posted 2 months ago

“Utterly pathetic services .. I order one product that cost me near to 6000 and I have order on 29 april 2026 .. After waiting for one wk I got one msg that ur product is no gonna deliver bcz of technical issue in where house then i initiated for refund still waited for one more wk the I call CX care for cancellation ...and I order same product once again from Flipkart now I have two products recv and all of sudden when I see it's same product not even I touch to the product I put it like that and ask agent to take this but he told me out return request they will take I told him as well its not in return status kind of product...”

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Posted 2 months ago

“I liked the product very much.”

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Posted 2 months ago

“I placed an order for an AC on 18th April, but as of today (1st May), the installation has still not been completed. I have not been given any confirmed date for when the installation will take place. When I requested a return, I was informed that there is no option available from their side to accept returns. This is very disappointing, especially considering the delay and lack of proper support. Based on my experience, I would not recommend purchasing electronic items from Flipkart. Their policies regarding returns and damaged products are not customer-friendly, and the overall service quality has been unsatisfactory.”

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Posted 2 months ago

Flipkart is rated 2.2 based on 113 reviews