Flipkart Reviews

Name: Flipkart
Rating: 2.12

2.1 Rating 121 Reviews

26 %

of reviewers recommend Flipkart

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Metrics

2.1

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 16%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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Flipkart 1 star review on 9th September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No words. Delay after delay with logistics, lack of communication with the customer, no resolutions. Always the answer was just wait!!!. How much time I have to wait. Still I didn't get my order. The delivery date was showing 28th August and today is 2nd of September. Everytime I am doing the following up they be like I'll deliver by today and the evening the message will you will get your order by tomorrow. Wowwwwww, they are really, really worst. They don't understand what priority means.”

Helpful Report

Posted 1 week ago

“Bad company, worst seller hub experience, doesn't pay attention on Delivery agent's activity. Bad time management schedule for seller-delivery agent i.e consider you can parcel below the apartment, at any time Delivery may come & pick, but this is not simple case in flipkart. They forcefully advises delivery agent not to pick up items before 2pm to 4 pm, that means lack of time flexibility . Delivery agent doesn't pick up the call or even blocked the number. How internal employees steal or damaged or lessen the items. company Lean towards fully to customer in return policy & believes that 'customer is god' . Whether items delivers or not, it cuts the transportation fee. They Doesn't give replies to seller that why customer reject & returns the item, whether parcel may have been delivered to customer or not. Bad app interface for android mobile which seller can't be able to download qr label but only i was able to download by tablet. If we raise a ticket against it. Back end team doesn't resolve it & they gives automated generated answers. It leaves matter unresolved. I was calling city manager but he didn't respond. When i find email via website. I got email id of head office. Even they were also unresponsive. And they without any prior notice, they eevn change & lessen the price for seller, they pay less attention to small sellers & big attention to big sellers. Thats i have faced & its honest review”

Helpful Report

Posted 1 week ago

“Very disappointing experience with Flipkart. I ordered a product that was urgently required, and I was assured that it would be delivered on time. However, the product has still not been delivered. Instead of delivering it, Flipkart keeps extending the delivery date and time again and again. The delivery has now been delayed by around 4 days. This is extremely frustrating, especially when the product was urgently needed. If Flipkart cannot meet the promised delivery date, they should not make false commitments to customers. Very poor service and a completely disappointing experience.”

Helpful Report

Posted 2 weeks ago

“I had a very disappointing experience with Flipkart. I received a damaged and poor-quality product, but Flipkart refused to accept the return. Instead of resolving the issue, customer support kept giving different explanations without providing a proper solution. This experience has completely broken my trust in Flipkart. My suggestion to everyone is to be very careful while buying products. If you receive a good product, you're lucky. But if you receive a damaged or defective item, don't assume the return process will be easy. I expected better customer service and support. Unfortunately, my experience was frustrating, and I feel let down as a customer.”

Helpful Report

Posted 1 month ago

“My rating has more to do with Flipkart than the seller. It’s been absolutely the worst experience ever and such a nightmare from. So on July 22nd I raised the complaint then they told technician will come by 24th July I called 25th they told in their system it shows 26 please wait so I waited then called again 26th they told 28th then called 29th they told 30th called 31st July and it showed the return request is closed all together. Then she raised a new request then it told 2nd aug technician will come. Didn’t come called 3rd aug they told it shows 3rd aug EoD so called 5th aug now they saying it shows 7th aug. It’s always their god damn it system that shows some other date but in my thing it keeps showing different dates. Like really you testing a customers patient. When I called the seller they telling Flipkart never even communicated this issue with them. Like seriously. Never ever Absolutely the worst service from Flipkart. They should really be banned”

Helpful Report

Posted 1 month ago

“Received fake product from flipkart. The actual company (Arctic) confirmed it's counterfeited product. Arctic MX-6 thermal paste.”

Flipkart 1 star review on 3rd August 2026

Helpful Report

Posted 1 month ago

“This is my latest experience from Flipkart where I ordered a ding set and two wall mounted shelves. 1. Kendalwood Dining Set - One chair is broken. Replacement of single item not available in Flipkart. So, item was returned in system. But, the return was not accepted citing reason, the item did not pass quality check at doorstep. QC at doorstep was never sought by the seller. Also, delivery man did not wait till assembling the product. 2. Strange delivery system. I ordered from abroad and my phone number was not available for call. Delivery man could message me, but he didn't. Apartment could be easily located and flat number was available (on ground floor itself). But he returned and we received the item late, on another day. Strange that Flipkart delivery does not use Whatsapp etc and depend only on call. 3. Terrible customer service. After many complaints, Flipkart agreed to replace the broken item, but postponing every time. From July 24, it was postponed everyday. Now postponed to August 9. Today, the Flipkart guy called me around 10.45 and asked me to leave the item at the parking area, from where he would pick up. What would happen if somebody steals the item from the unsecured parking area? Their idea was to pick it up and later claim that the item was not there. Hence, I insisted on meeting the Flipkart man upon handing over the item. After 2 hours, he called me and asked me where I am? I replied that I am at the house. His reply was "Then you sit there itself"! I immediately rushed to the gate but no vehicle or man could be seen. It was all a ploy. And see how rude is Flipkart. It was then that the Flipkart customer support team mailed giving a much delayed date of August 9. Flipkart is protecting criminal minded employees. 4. Wall mounted shelves: The item has not been delivered even after one month and they are not giving the option to cancel either. They just want to pocket customers' money. They claim that I rescheduled delivery even though the Flipkart delivery team for this item never contacted me. It seems Flipkart is the place where all the dumbest and mean people have assembled under one roof. I am taking legal action against them.”

Flipkart 1 star review on 1st August 2026

Helpful Report

Posted 1 month ago

“For the first few days, Flipkart delivers good products. However, once customers start trusting the platform and need products urgently, they begin receiving defective or incorrect items. When customers try to return those products, the return facility is disabled. At the same time, the internet becomes slow while trying to submit a return request, and it is almost impossible to contact customer care. Even if a customer somehow manages to reach customer support and submits photos of the defective product, the seller later refuses to accept the return. As a result, the delivery agent does not pick up the product. This has become a repeated pattern, and it seems to happen again and again, causing unnecessary inconvenience and frustration for customers.”

Helpful Report

Posted 1 month ago

“Upon delivery, the installation technician attempted to install the television but was unable to do so despite repeated attempts, as the TV was found to be not working/defective at the time of installation itself. During the installation attempt, an argument arose between the technician and my father, a 70-year-old senior citizen. The technician subsequently used abusive language towards my father, after which he was asked to leave the premises. This behavior is unacceptable and unbecoming of a service representative visiting a customer's home, particularly given the vulnerability of an elderly person involved. Horrible situations Flipkart is becoming down”

Helpful Report

Posted 1 month ago

“Overall, this product is definitely not value for money. I strongly advise everyone to avoid buying furniture from Flipkart!”

Helpful Report

Posted 1 month ago

“Customer service very poor Not any help”

Helpful Report

Posted 1 month ago

“Customer service very poor Not any help”

Helpful Report

Posted 1 month ago

“I have paid money Rs.2978/- to flipcart for buying 360 degree vigilance camera with audio but still there is no message of confirmation about my order or track record”

Helpful Report

Posted 2 months ago

“Very poor service filpkart very bad experience”

Helpful Report

Posted 2 months ago

“placed this order two weeks ago, but I still have not received it. When I contacted customer service, they promised that it would be delivered by 23 June, but there has been no response since then.If there is going to be such a long delay, why are you accepting orders in the first place? I also visited the Flipkart Thiruvalla branch, and the service was very poor. They told me they had a large number of orders and that it was difficult to find mine. This is not the right way to treat customers. Overall, this has been a horrible experience. I have never had such poor service before, and I am very disappointed.”

Helpful Report

Posted 2 months ago

“A fraud company now. It takes extra charges during checkout, providing wrong Chinese products. The products delivered are wrong or different, broken/ damaged most of the time. They don't taking return the products and giving refunds for the same. The customer service is horrible and unable to solve the issue. For any problem, you have to connect to the customer service several times which may take as long as more than 1 month. So, stop buying from Flipkart in future.”

Helpful Report

Posted 2 months ago

“It’s a very poor service provider company. Pickup boy pickup a wrong product from my house and flipkart customer care executive talking very rudely and not giving me my right refund”

Helpful Report

Posted 2 months ago

“Order ID: OD337559438637906100 Incident No.: IN26052020130779677743 NCH Grievance No.: 9363053 I received an LG 29-inch monitor with a visible screen/display defect. I immediately reported the issue to Flipkart and followed every instruction provided by their support team. As advised by Flipkart, I contacted the brand service center. The LG service engineer inspected the monitor and issued a job sheet mentioning the display/screen issue. I submitted the job sheet and supporting photographs to Flipkart multiple times. Despite providing the requested documents, my case has been repeatedly delayed. Different reasons were given, including claims that the job sheet could not be opened, attachments could not be viewed, or images were not visible. I re-submitted the documents and images several times in different formats as requested. More than the product issue itself, the biggest disappointment has been the handling of the complaint. I spent considerable time following instructions, contacting the brand, collecting documents, and repeatedly sharing evidence, yet no satisfactory resolution was provided. Buyers should carefully inspect the product immediately after delivery and keep records of all communication. My experience with the complaint resolution process has been extremely frustrating and time-consuming.”

Helpful Report

Posted 2 months ago

“Flipchart Delivery Sarvice is horrible very very bad and horrible experience not only one time many time I requested other customer please don’t purchase at flipcart 😡😡😡😡”

Helpful Report

Posted 3 months ago

“Flipkart order on 8.6.2026 on way to delivery in 3 minutes was cancelled after 30 minutes stating products not available. Delivery staff name and phone numbers also mentioned were also shared by flipkart. Most untrustworthy online service by flipkart is evident saying refund will take 4 to 5 days . Is it away to spin money. Just giving long term and conditions will not give trust to customers. RED TAGGING to Flipkart.”

Helpful Report

Posted 3 months ago

Flipkart is rated 2.1 based on 121 reviews